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Leading with Trust

One of my pet peeves is people who use their personality as an excuse for their behavior. “I can’t help it, that’s just who I am” is the phrase that’s often uttered to rationalize or justify an action, position, or attitude. In some ways it’s almost the perfect defense to any argument, isn’t it? “You mean you want me to change who I am?” How can you ask someone to change the very essence of what makes them who they are?

There’s no doubt that our inborn temperament and  natural personality traits shape the way we perceive and react to our environment, however, we are in control of the way we choose to respond to situations. Part of being a successful and trusted leader is learning how to regulate your thoughts, emotions, and natural personality traits so that you can respond in a manner that is appropriate for the situation at…

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